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Product Details
Introduction
HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.
Features
Number of years
3 year(s)
Type
On-site
Next Business Day (NBD)
Y
On-site support
Y
HP segment
Business, Enterprise
Supplier features
Support type
Exchange
Place of service
Onsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
3 years
Response time
Exchange shipped next business day
Service method
Onsite unit exchange
Care Pack type
Electronic
Coverage period
36 month(s)
Warranty type
S
