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Product Details
Introduction
This HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware repairs during the extended coverage period
- HP pays for door-to-door, pickup and return delivery for repair or replacement of your supported HP product.
Features
Number of years
3 year(s)
Type
Pick-up&return
HP segment
Business, Enterprise
Supplier features
Response time
Repaired within 3-7 business days
Service method
Depot repair
Care Pack type
Electronic
Coverage period
36 month(s)
Warranty type
S
Logistics options
Courier pick up and return
Support type
Pickup and return
Place of service
Offsite
Warranty coverage
In warranty
Coverage details
Standard workdays - 9 hours
Duration
3 years
