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Product Details
Introduction
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Features
License term in years
3 year(s)
Service time (hours x days)
24x7
Response time
4 h
Repair time
6 h
Phone support
Y
Compatibility
HP StoreEver LTO-2 Ultrium 448 HP StoreEver LTO-3 Ultrium 920 HP StoreEver LTO-4 Ultrium 1760 HP StoreEver LTO-4 Ultrium 1840 HP StoreEver LTO-4 Ultrium SB1760c HP StoreEver LTO-5 Ultrium 3000 HP StoreEver LTO-5 Ultrium 3280 HP StoreEver LTO-5 Ultrium SB3000c HP StoreEver LTO-6 Ultrium 6250 HP StoreEver LTO-6 Ultrium 6650
