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Product Details
Introduction
Overview
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
Features
- Provides 4-hour response for HP hardware.
- Provides 2-hour response on software support through telephone access to highly trained support personnel.
- Updates HP software and select third party software at a predictable cost.
- Provides advantageous subscription savings on software updates.
- Provides access to HP's electronic support facility for software patches, a symptom-solution database, product descriptions, specifications, technical literature, and more.
Features
License term in years
4 year(s)
Response time
4 h
Next Business Day (NBD)
Y
Phone support
Y
Compatibility
DLT EXT Drives
